Boston Bulbs Wholesale are committed to delivering a quality service in a highly professional manner. In order for us to undertake this level of service we need to hold certain personal information about you, this information will be retained for as long as you require your account, your individual rights allow you to rectify or erase data at any time. From 25th May 2018 the new GDPR regulations apply. We therefore need to inform you what data we hold for you, and how we will/wont use it.
We hold the following information about you in our password protected Sage accounting software system, our websites electronic administration system and in physical form in secure filing cabinets:
NAME, ADDRESS, TELEPHONE NUMBER, FAX NUMBER & EMAIL ADDRESS as supplied.
This information we use to facilitate order processing, invoice creation, accounts procedures, sending promotional offers and sales literature either via post or email.
It is extremely important that we stress we will never sell or rent your information to another business. We are committed to ensuring your information is protected in order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safe guard and secure the information we collect online.
We use approved and secure third party distributors and courier services for shipment of goods only to fulfil order requirements.
When paying for goods, your details will be passed through our payment service providers system purely for payment processing and anti-fraud purposes.
Existing Customers
Amending your existing contact information
Log in to "My Account", follow the instructions and simply save changes.
Removal From Marketing List
Log in to "My Account", untick the marketing box and simply save changes.
Records Deletion
To remove all personal information from current and previous records, use the "Contact Us" form and notify us of your wish to have all your records deleted (this action can only be undertaken once all accounts have been settled in full).
New Customers
When creating a new account you will be invited to opt in to receiving promotional information from Boston Bulbs, this enables us to present to you new product launches, promotions, features, sales literature, copy invoices and order confirmation.
This information is password protected, we do not sell or offer your information to any other organisation and is a vital part of Boston Bulbs Wholesale facilitating our service to you our customer.